Terms & Conditions
- Quotation & Pricing
- All quotations are valid for 30 days from the date of issue, unless stated otherwise.
- Prices are exclusive of applicable taxes (GST or others) unless specified.
- Orders & Payments
- Orders will be processed only after receiving a purchase order (PO) or written confirmation.
- Advance payment of 70% is required at the time of order confirmation, with the balance payable before delivery/installation.
- Payments should be made via bank transfer/cheque/UPI to the company’s official account only.
- Delivery & Installation
- Delivery timelines will be communicated at the time of order confirmation. Delays due to unforeseen circumstances (transport, natural calamities, supplier delays, etc.) will not make the company liable for penalties.
- Installation (if applicable) will be carried out by our team or authorized partners.
- Warranty & Support
- Furniture carries a warranty of _ months against manufacturing defects.
- Interactive panels/TVs are covered by the manufacturer’s warranty as per their policy.
- Warranty does not cover damage due to mishandling, electrical issues, wear & tear, or unauthorized repairs.
- Returns & Cancellations
- Once the order is confirmed and processed, cancellations are subject to management approval and may attract cancellation charges.
- Customized or specially ordered items are non-returnable.
- Liability
- The company is not responsible for indirect, incidental, or consequential damages arising from product usage.
- Responsibility is limited to repair/replacement under warranty conditions only.